• What is Disk Array?

It is an external set of hard drives that are designed for the capture of uncompressed video streams.

 

• Do I need to get Disk array?

No. You don’t have to have a disk array, but we do recommend them.

 

• Can I play the Video Investigator® (.cff or .cog) files with other software?

No.  .cff and .cog files are Cognitech’s proprietary file formats and can only be played back with Cognitech’s software.

 

• Do I have to be certified to present the outcome of the video in court?

No.  However, it will be beneficial for you to have the certificate and proper software training.

 

• Can I edit my video with your software?

No. Cognitech’s software is used for video enhancement only and not for post production purposes.

 

• How often do you release new updates?

We have two update categories, minor and major.  Minor updates are released once or twice a year, while major updates depend on when new ideas and tools can be released.

 

• Will your company testify as an expert witness in court?

Yes. Please contact Cognitech for further details.

 

• If you release a new update, is the old version still supported?

Yes.  The older version will be supported.  However, we do not support software versions that are older than 3 years from the current version.  Please contact Cognitech for more information.

 

• Can Disk Array work on your Notebook?

Yes. It depends on the make of the Disk Array that you use.

 

• Can Cognitech’s software capture video from Fire Wire 1394 devices?

Yes.  Cognitech’s VideoActive® software can capture video from fire wire devices.

 

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