• Is Cognitech’s software available in any other languages?
Yes! Cognitech’s software is available in English and Chinese.
• Can a novice PC user attend Cognitech’s Forensic Video Certification Training Course?
Yes! Cognitech’s Forensic Video Certification Training Course is designed for first time users as well as long time users who may need a refresher. Contact Cognitech® for more information.
• Does Cognitech’s software support audio as well as video?
Cognitech’s software is designed for video and image enhancement and analysis. The latest Video Investigator® software, part of the Tri-Suite11 software system and the VIVA PRO11 software system, has a new feature that allows audio to be preserved. The user is able to enhance their video while keeping the original audio track.
• Do I need to purchase a Cognitech® video capture card if I have a similar type?
a. The software only works with Cognitech® Video Acquisition cards
b. With the purchase of Cognitech’s software, a Video Acquisition card is included.
• Does it matter what type of monitor I us?
No. You can use any type of monitor.
• What is Cognitech’s warranty on its notebooks and hardware parts?
The warranty is provided by the hardware manufacturers.
• What is the difference between a compressed and an uncompressed file?
With compressed files you lose data, and with uncompressed files you don’t lose any data.
• What is the difference between NTSC and PAL signals?
NTSC signal is used in the US and PAL signal is used in Europe and Asia.
• Which connection is better to use for video input, composite or s-video?
S-Video is recommended, but they both do the job.
• How accurate is the measurement in your software?
The margin of error is less than 1 inch.
• Can we finance the software through Cognitech®?
No. However, we do accept credit cards. Another option is to receive funding through your loan offices.
Cognitech, Inc. 2013